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Ticketmaster

Discussion in 'City Talk' started by Birky Bantam, Mar 6, 2024.

  1. Storck

    Storck Regular Starter

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    Apparently they haven't built the loyalty scheme into the web site as it is stopping at the end of the season and tthey have decided it wouldn't be needed for any more games this season
     
    Dennis likes this.
  2. Gardscoigne

    Gardscoigne Squad Player

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    Give over - Salford away? We only get about 1100 tickets, surely they’re not saying it won’t be needed?
    Unless they have a workaround for it
     
  3. Storck

    Storck Regular Starter

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    just messing
     
    Gardscoigne likes this.
  4. Dennis

    Dennis Captain
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    Is that suggestion in anticipation of when we're in the Championship in a couple of years time and there'll be no need to restrict away ticket sales? Sounds like a good plan and demonstrates a bit of vision on the club's part! ;)
     
    Bronco and Storck like this.
  5. Gardscoigne

    Gardscoigne Squad Player

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    Wouldn’t surprise me ha! They’ve still not transferred my points over
     
  6. Edin Nowhere

    Edin Nowhere Impact Sub
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    Just having a mess about on the new system. One thing that appears an issue at this stage and I'm sure it's not finalised yet is the reallocation of a ticket to someone else. When I put 2 in the basket I can't assign one to my daughter which is what I would do should I be buying a ticket so we both get "points" as required.
     
  7. Storck

    Storck Regular Starter

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    Yep, unless you do it at the review stage? But on the My basket the resaign option is there but doesn't seem to do anything
     
  8. Robert Molenaar

    Robert Molenaar Emergency Backup

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    Can someone screenshot where exactly the points show in your account? Maybe my account hasn't fully migrated but I can't seem to find it anywhere?
     
    Loyalbantam, Gardscoigne and Storck like this.
  9. Storck

    Storck Regular Starter

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    I don't think they are showing for anyone yet
     
  10. Loyalbantam

    Loyalbantam Squad Player
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    If it’s not there then you are effectively on zero points.
     
  11. mrtrickio

    mrtrickio Fringe Player
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    Don't you get points for season tickets?
     
  12. Loyalbantam

    Loyalbantam Squad Player
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    First impression of the new ticketing system is poor. I know it’s not finished but the look and feel is clunky.
     
    vin weasel likes this.
  13. vin weasel

    vin weasel Squad Player
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    I agree, it's slow and basic.
    Still don't have points or friends and family transferred
     
    Gardscoigne likes this.
  14. Gardscoigne

    Gardscoigne Squad Player

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    Friends and family won’t transfer - you need to do that manually.
    Customer number and surname only

    As for points, who knows. A couple of us have asked where they can be found, but those saying they have had them applied haven’t answered so not sure if they’re on the wind up or not
     
  15. Parader

    Parader Impact Sub

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    I think the look of the new site is dependent on your points score, which reflects how important of a person you are.

    When I logged on I got the message "welcome Sir" gold stars floated around the page and my points balance (14,750) was in bold letters.

    There was also a message stating that, because of my points tally, no transaction fees would apply and I would get 10% cashback on all subsequent purchases.
     
  16. Hugh Jarse

    Hugh Jarse Squad Player
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    I know from when I've bought concert tickets that Ticketmaster doesn't like you using a VPN. Don't know if this is the case with you, hope you get it sorted.
     
    Wakefield Bantam likes this.
  17. shoatsy

    shoatsy Regular Starter
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    I added all friends and family, it's simple
     
    Tony Wilkinson and Gardscoigne like this.
  18. Loyalbantam

    Loyalbantam Squad Player
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    I was jesting about the points. They aren’t there yet, that’s if they ever will be.
    We await announcement from the club that Ticketmaster platform doesn’t support this feature and it will be back to camping out overnight. lol
     
    Bronco and Gardscoigne like this.
  19. Keefly Bantam

    Keefly Bantam Important Player
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    Just registered quite easily and only had to pay £22.50 admin fee-bargain.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  20. Storck

    Storck Regular Starter

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    On the FAQ it says the points will transfer over after account activation so I’d expect them some point over the weekend.

    bigger issue I would say is lack of ability to assign tickets to others in your friends and family
     
    Gardscoigne likes this.

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