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Most liked posts in thread: Ticketmaster

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  1. king karl

    king karl Administrator
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    I think it just gives you the option at checkout
     
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    #527 king karl, Apr 4, 2024
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  2. Birky Bantam

    Birky Bantam Impact Sub
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    This is the link to the direct debit terms and conditions https://www.bradfordcityafc.com/siteassets/direct-debit-terms-conditions-24-25.pdf
     
    #534 Birky Bantam, Apr 5, 2024
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  3. Birky Bantam

    Birky Bantam Impact Sub
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    I'd say that's more of a customer pleaser comment than the real truth. If the system was so bad then Ticketmaster wouldn't be making the gains they are in Football.
    The biggest issue I think has come from above with them not explaining the system properly to fans and likely not to the ticket office staff. If they put together simple step by step guides for things like adding friends and family and changing account abilities then it would be a lot easier and once you know how to do it then it's quite simple
     
    #542 Birky Bantam, Apr 5, 2024
    Foghornleghorn, Onside and Storck like this.
  4. Foghornleghorn

    Foghornleghorn Squad Player
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    Absolutely spot on.
    Simple tutorial video by our media team in association with Ticketmaster would have been a great help.
     
    #547 Foghornleghorn, Apr 6, 2024
    Wakefield Bantam, Tony Wilkinson and Onside like this.
  5. Onside

    Onside Squad Player
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    No response from the club about this whole process. It may well have an impact on renewing ST sales? If ppl can’t fathom it out of get through to ticket office, ppl will just give up. It will no doubt be fine once it has run for a few months, however it is symbolic of how fans are treated tbh. No help for the no tech ppl. Then charging ppl for a physical card. There is no way it costs £5 to produce cards. It just needed more care and attention.
     
    #548 Onside, Apr 6, 2024
    bantamdave41, Dennis and Tony Wilkinson like this.
  6. Dennis

    Dennis Captain
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    Currently I have my season ticket on the City App in my phone. Will the next season's ST also be included in the app or will the only way to put it on my phone be by using the Google wallet?

    ps I'd still rather have the option of paying a fiver for a card to keep in my wallet. Not because I'm a technophobe but 'cos I never forget my wallet but do forget my phone! :thumbdown:
     
    #551 Dennis, Apr 6, 2024
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  7. Dennis

    Dennis Captain
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    That might explain why he never replied to my email at the end of last season. I attempted to explain to him - in great detail incl directing him to the appropriate EFL regs - why he was wrong to provide 400 more tickets at home to Carlisle in the playoffs than was required under EFL ticketing rules. Others also emailed him on the same issue. And it was his decision which created all of the grief for 3,000+ fans in the MR having to be moved to wherever there were spare seats elsewhere in VP in order to accommodate the extra 400 Carlisle fans. Still waiting for his response.
     
    #560 Dennis, Apr 6, 2024
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  8. QCFC BANTAM

    QCFC BANTAM Regular Starter
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    So what little data migration did take place wasn't fully successful? Testing, testing, testing.......probably a technical breach of GDPR also.....
     
    #575 QCFC BANTAM, Apr 7, 2024
    Wakefield Bantam, Allotment Bantam and Storck like this.
  9. Bigrod

    Bigrod Captain
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    This is now becoming Kafkaesque!!





    Dear
    Client Reference: (******),

    Something went wrong, this email is in place to due to a MyNetworkBeingManaged issue.
    We look forward to seeing you at the match!

    Bradford City AFC

    If you have any issues or queries please email or call the Bradford City AFC Ticketing Department on 01274 770012.

    Match and Ticket Information

    Dates and times of matches are subject to change. Changes to any match will be announced on the Offical Club site and in the local press


    **so funny**so funny**so funny

    P.S. They can’t even spell Official correctly!:joy::joy::joy::joy:
     
    #578 Bigrod, Apr 10, 2024
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  10. Birky Bantam

    Birky Bantam Impact Sub
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    I got them as well when sending a manage request to someone else and they got the same email so looks like someone hasn't set that up properly as I would assume there should be something like a link where the error message is to accept the manage request.

    The more little errors like this crop up it strongly suggests this was rushed out with little or no testing done before.
     
    #580 Birky Bantam, Apr 10, 2024
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  11. Storck

    Storck Regular Starter

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    It was
     
    #4 Storck, Mar 6, 2024
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  12. Hulmebantam

    Hulmebantam Squad Player
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    It'll be interesting to see how much they charge to process on-line tickets going forwards.

    Paid £7.40 fees on an £18.00 concert ticket a couple of weeks ago.
     
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    #7 Hulmebantam, Mar 6, 2024
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  13. andyc

    andyc Impact Sub
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    wow! i knew our fans liked a moan, but this is amazing, Not even started yet and people are whingeing.
    If the old provider has packed in with sport, then surely it makes sense to go with the largest provider to sports clubs.
    And surely a good idea to try it now, before the sale of season tickets.
    Like all things, i will reserve judgement until i see it in action.
     
    #33 andyc, Mar 6, 2024
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  14. Birky Bantam

    Birky Bantam Impact Sub
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    Lots of clubs use Ticketmaster in the EFL, if it's not 50% of the 92 clubs then it won't be far off. Ticketmaster will have negotiated the fee per ticket with the club and then it's up to the club if they absorb the fee in the ticket or charge the fans.
     
    #44 Birky Bantam, Mar 6, 2024
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  15. SimonW

    SimonW Administrator
    Admin Moderator Qatar 2022 Entrant P.L. 20/21 Entrant P.L.23/24 Entrant P.L. 18/19 Entrant

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    The sporting arm hardly has a better rep than concert ones mind you. Especially in the US. There is a reason why Seatgeek has had such a sudden growth in both event and sports ticketing in the last few years as TM despite having an almost monopoly have continued to drop the ball and rip people off
     
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    #48 SimonW, Mar 6, 2024
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  16. Dennis

    Dennis Captain
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    I trust it's a fee to set up the DD initially and not an additional charge every time the DD is taken! If it is the latter, there'll be some seriously pissed off fans. :eek:
     
    #60 Dennis, Mar 7, 2024
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  17. Storck

    Storck Regular Starter

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    Hopefully they don't wait for everyone to register before migrating all the details otherwise hell could freeze over first
     
    #62 Storck, Mar 7, 2024
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  18. Dennis

    Dennis Captain
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    Is that suggestion in anticipation of when we're in the Championship in a couple of years time and there'll be no need to restrict away ticket sales? Sounds like a good plan and demonstrates a bit of vision on the club's part! ;)
     
    #84 Dennis, Mar 7, 2024
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  19. shoatsy

    shoatsy Regular Starter
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    I added all friends and family, it's simple
     
    #97 shoatsy, Mar 7, 2024
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  20. Loyalbantam

    Loyalbantam Squad Player
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    I was jesting about the points. They aren’t there yet, that’s if they ever will be.
    We await announcement from the club that Ticketmaster platform doesn’t support this feature and it will be back to camping out overnight. lol
     
    #98 Loyalbantam, Mar 7, 2024
    Bronco and Gardscoigne like this.
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