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Cooling Off Period

Discussion in 'City Talk' started by Dennis, May 10, 2018.

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  1. Dennis

    Dennis Captain
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    I bought our group's season tickets using the Friends & Family facility on the ticketing site using my credit card. One of our group has now asked whether he can cancel his ST renewal under the '30 Day Cooling Off' period for internet transactions. And I don't think he is joking

    Anybody know if this is possible? I'm also considering it.
     
    #1 Dennis, May 10, 2018
    Jay, NorthernMonkey and Goose like this.
  2. Goose

    Goose Impact Sub

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    I'd be very interested in the outcome of this Dennis
     
    #2 Goose, May 10, 2018
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  3. Onside

    Onside Squad Player
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    Yes of course, anything bought with a credit card, can be reimbursed? I could be wrong, but I am sure if you contact the club they should e able to help
     
    #3 Onside, May 10, 2018
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  4. Nick_W_

    Nick_W_ Squad Player

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    All I can find, hope it helps.
    https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations
     
    #4 Nick_W_, May 10, 2018
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  5. jdc

    jdc Breakthrough Prospect

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    #5 jdc, May 10, 2018
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  6. ahar964

    ahar964 Squad Player
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    Hi Dennis. You are one of our more level headed contributors. Can I be rude and ask why you are considering cancelling your own ST?
     
    #6 ahar964, May 10, 2018
  7. Bronco

    Bronco Star Player
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    I don't think it's @Dennis@Dennis who wants to cancel his ticket but a friend.

    One of our group has now asked whether he can cancel his ST renewal under the '30 Day Cooling Off' period for internet transactions.
     
    #7 Bronco, May 10, 2018
  8. bantamlad92

    bantamlad92 Squad Player
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    I’d back any City fan cancelling their ST. I’d go as far as encouraging it, such is my annoyance at how these 2 clowns are running our club.
     
    #8 bantamlad92, May 10, 2018
  9. Bronco

    Bronco Star Player
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    I'm hardly happy about what's going on at our club, but it is our club and although the custodians at the present time are causing a divide between fans I won't stop watching Bradford City because I'm not happy with the people running it, so I'm out @bantamlad92@bantamlad92.
     
    #9 Bronco, May 10, 2018
    Last edited: May 10, 2018
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  10. Nick_W_

    Nick_W_ Squad Player

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    He said he's considering it.
    Anybody know if this is possible? I'm also considering it.
     
    #10 Nick_W_, May 10, 2018
  11. WilsdenBantam

    WilsdenBantam Squad Player
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    Really? Then what watch us fall into non league with a couple of thousand attending, sorry but regardless of what you think of the owners I can't understand that mindset or logic.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #11 WilsdenBantam, May 10, 2018
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  12. ahar964

    ahar964 Squad Player
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    that's how I read it,,,,,,,,,,,,don't do it Dennis
     
    #12 ahar964, May 10, 2018
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  13. Bantamsteve

    Bantamsteve Impact Sub

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    Dennis as probably the most knowledgeable poster on I here I am shocked you may be considering getting a refund on your season ticket I thought long and hard about renewing mine but after 50 yrs it's in the blood and had no choice
     
    #13 Bantamsteve, May 10, 2018
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  14. Storck

    Storck Regular Starter

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    As the cooling off period is only 14 days it is unlikely that it would still be in time. If it was a normal item, eg pair of shoes, the cooling off period starts when you receive the item but it is different for tickets and various other things.

    Only way you’d find out is give the club a ring. Or try your credit card company and see if they can do a chargeback.
     
    #14 Storck, May 10, 2018
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  15. Petrov

    Petrov Squad Player

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    Talk about cutting your nose off to spite your face.
     
    #15 Petrov, May 10, 2018
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  16. Dennis

    Dennis Captain
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    It's certainly not rude to ask. I wrote about this on C&B before it closed. We are all long serving and suffering Bantams; we have all been visiting VP as ST holders for approaching 40 years and we're not fly-by-nights and all live some distance away from VP. Our friend Chris who lives about 2 hrs drive away has expressed it simply as the club is losing its soul, he feels detached from it and he's fallen out of love with the club. He puts most of it down to the current owners and doesn't believe they are sincere in what they say and do. Simply he no longer believes what they say. And that's strong talk from Chris!

    We had all been expecting something to change since all the commotion post Christmas. But unfortunately nothing really has which is why I am also considering it (I do stress considering!)

    I'll let you know how the club responds to me.
     
    #16 Dennis, May 10, 2018
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  17. Bronco

    Bronco Star Player
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    Yes sorry @Nick_W_@Nick_W_ has pulled me on it.
     
    #17 Bronco, May 10, 2018
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  18. loz

    loz Impact Sub

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    Stick in there young man. You can manage another 2 years. In that time, either we will have new owners who might know how to run the club properly or 2 successive relegations will have killed us off
     
    #18 loz, May 10, 2018
    Last edited: May 10, 2018
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  19. ahar964

    ahar964 Squad Player
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    As expected Dennis, a considered and level headed response................but don't do it :)
     
    #19 ahar964, May 10, 2018
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  20. Park bantam

    Park bantam Regular Starter
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    I am absolutely sure if you want to cancel even out of the cooling off period the club will refund they won’t want people who don’t want to be there. They may charge an admin fee
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #20 Park bantam, May 10, 2018
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