New loyalty scheme

‪So it is 150 points for a season ticket and then do you get 20 points for every home game you attend? Or is that just if you buy a ticket for the game ?‬

 

Lived and breathed the club since 1959.
LOYALTY POINTS 0

 

Good question. It says attendance rather than purchase. But do they have the technology to record individual home attendance? And does away attendance only count if you buy from our ticket office, rather than POTG at the away ground?

 

I'm confused.

Surely it should be more points for away games? You mean everyone who treks to Exeter gets half the points as someone who drives a mile or two down the road for a home match?

Bonkers.

 

You're going to watch football regardless of wherever it is and should be rewarded equally for that. In the same way that a person who only goes to the home games isn't as likely take up the ticket for a game at Exeter. The home games are the clubs bread and butter!

 

No matter what the club do we have moaners, then people wonder why they dont bother sometimes. Nothing is perfect, at least they are trying

 

I’m just trying to understand it

 

Agree with others, away points should be higher than home points. Also maybe those away points should fluctuate depending on the distance, for example exeter away should carry more points than oldham. But its a start at least and something that's been needed for years.

 

I think this is a minefield and will lead to endless complaining to the club and hours spent replying to emails and phone calls with queries where people feel they're being "cheated". I don't think they'll have the staff to be able to look into complaints in the short windows between announcements and tickets going on sale.

I'm not sure they've really thought through the unintended consequences of starting this. It's far from simple to understand and could potentially have an impact on ticket availability.

Personally, don't feel too affected as I only go to a few away games and often buy the tickets from the club we're visiting rather than City.

 

not sure what complaints there can be if the system is robust.

ahh, now I see the problem

 

The club make more money from a home match ticket purchase than an away one, makes sense that they'd want to encourage that.

 

Yes, a fair point. Does that make people more 'loyal' though? Perhaps a different name could have been used?

 

I hear you but then "loyalty" has different meanings to different people.

In addition, why not add in club shop purchases if its about putting money into the club? Or suite upgrades?

Its a creative idea but come half way through the season I hope they have a way of allowing 12,000 people to easily check if they have any points missing without having to email the club.

 

What about those who travel to home games

 

I'd say it's a minefield the club be best staying clear of

 

With schemes like this, you're unlikely to be able to cater for everyone, so you have to do what's right for the majority. In our case, I'd say at least 90% of our ST holders live within a 10-15 mile range of VP.

 

Apparently it will show your total if you log into your account in the ticket website