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Who'd want a refund

Discussion in 'City Talk' started by Bronco, Apr 25, 2020.

?

Who'd want a refund

Poll closed May 9, 2020.
  1. Yes

    4 vote(s)
    3.4%
  2. No

    112 vote(s)
    96.6%
  1. YungNath

    YungNath Impact Sub

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    its money i now need to live on so feck football unfortunately. You aren't in my position as pretty much everyone criticising me isn't. I've accepted this will cost me my job in the long term, and due to my poor health it's going to be a massive massive struggle to get another job I can do without putting myself at a big risk of getting ill in a bad way again. I've already had viral pneumonia once this year and I'd quite like to keep it that way if I can help it. As I thought would be painfully obvious, mine is a minority view due to my circumstances so a few of us experiencing serious financial hardship reclaiming the money isnt going to send the club under is it?
     
    #81 YungNath, Apr 26, 2020
    Last edited: Apr 26, 2020
  2. Faithful Bantam

    Faithful Bantam Squad Player

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    But that’s not the basis for YOUR stand on this. You’re very open about flouting your apparent wealth on here fordy. £150 can’t mean that much to you, you just want it back on principle. And that’s the issue I disagree with.

    And the rest of your argument makes no sense. Cash strapped businesses spending more on marketing to consumers who’re also cash strapped? I don’t think so. My guess is that businesses will trim operating costs wherever possible, without comprising on their ability to deliver products or services and will reduce pricing to retain as much business volume as possible. Flashy advertising won’t do it. Genuine empathy and support to existing customers is where they’ll focus.
     
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  3. NorthernMonkey

    NorthernMonkey Squad Player
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    I still take the discount but only because it's beneficial to me. I genuinely wouldn't have been bothered if the discounts had ended years ago and in fact I support price rises for ST's as I believe the cheap tickets are now damaging for the club.
     
  4. SimonW

    SimonW Administrator
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    There is a pretty big difference and you know it. Subscribers paid to access the forum ad free, as long as they don’t get ads and the forum is running they get what they paid for. ST holders paid for a set number of games (in your case 23) which the club is now not fulfilling. If the forum shut down until football is back most likely those who have paid a sub would either get a refund or have their subscriptions extended.
     
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  5. Fordy117

    Fordy117 Just call me Mr Flip-Flop!
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    Advertising is different now and needs to happen for all businesses more than ever. We have been in lockdown and most would have forgotten your business. It's vital for businesses to generate cash and advertising will help that.
    It could be easier getting new business then keeping existing. Existing will wont discounts and things for free .
    Let's take Sky for example and Auto Trader both have had to offer discounts just to keep their client base at this moment but new customers will come on when they up their advertising.

    Supermarkets are benefiting from this virus and are advertising like mad. Advertising is the way forward at this moment and if your business isn't then I worry because their cash flow is at a real low point.

    As for me, yes I don't need the £150 or whatever it is no the point. I find this situation different to the past. This is when the owner, EFL and government need to step up and I don't think it should be up to fans to bail clubs out.
     
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  6. Faithful Bantam

    Faithful Bantam Squad Player

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    https://www.bradfordcityfc.co.uk/siteassets/image/2019-20-season-ticket-terms-and-conditions.pdf

    Terms and conditions state;

    4. Changes to Dates, Refunds & Exchanges
    4.1. The price of a Season Card, in whole or in part, is non-refundable. All home and away match tickets are also non-refundable.
    4.2. No guarantees can be given by the Club that a Match will take place at a time or on a date. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever. Your Season Ticket will enable you to attend the rearranged Match.

    And if the league is cancelled by the authorities, I’d say it’s clearly a force majeure event.
     
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  7. Fordy117

    Fordy117 Just call me Mr Flip-Flop!
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    No mate!! Both Utd and Liverpool have offered refunds based on the season not ending and or fans not being allowed to attend the remaining game so that I doubt the buzz of force majeure happens.

    The league is cancelled because of the league and not the Virus!
     
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  8. SimonW

    SimonW Administrator
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    I don't think those terms actually cover them just getting to keep the money. It prevents you going 'I can't attend the match give me my money back' and allows them to change the date as long as they honour the ticket.

    Not putting the games on is a different kettle of fish. As I've said when games are forced to be played behind closed doors ST holders get refunded and that hence sets a precedent here.

    As for saying its force majeure, doesn't that apply also to the holiday company that you might have paid a few grand to fo a holiday you now won't get to take? Or any other business you have paid for something which they now can't provide. This is no-ones fault but that doesn't mean companies can take the money and run
     
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  9. Fordy117

    Fordy117 Just call me Mr Flip-Flop!
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    If any refund I would rather give it to Bantam Talk then let Bradford City keep it.

    As I say Football has many different ways of getting money and I don't think it's down to the fans in this situation to help.

    Bantam Talk is different and if can people should help out now or in the near future when cash flow gets better.
     
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    #89 Fordy117, Apr 26, 2020
    Last edited: Apr 26, 2020
  10. Faithful Bantam

    Faithful Bantam Squad Player

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    Possibly, and I think that’s the broader point. Companies may choose to issue refunds at their discretion. As for holidays, and this isn’t my area of expertise, but I think there may be broader implications in terms of ABTA provisions that protect consumers for situations like this. I’m sure other industries have insurance for certain situations.

    Fundamentally though, Force Majeure relates to the inability to fulfil a contract though unforeseeable circumstances. Which is clearly the case here. Legally, I think companies generally can keep the money in such situations. Or at least offer a range of alternatives. Whether they choose to do so will obviously have implications on future business.

    My wife had flights booked which has to be cancelled. She hasn’t received a refund, just a credit note.
     
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  11. SimonW

    SimonW Administrator
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    She could push for a refund if she wanted but a credit note as long as the company doesn’t go bust is just as good. It’s why I've been saying that rather than a refund it should be applied as a discount for future season tickets, that way they don’t have to find the cash but they still compensate
     
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  12. Tolly856

    Tolly856 Squad Player

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    Getting rid of the ads is an incentive to pay a subscription fee yes, but there’ll also be many on here who have donated simply because they like the site, enjoy reading the content and want to keep the forum going.

    Due to no football which I’m presuming the majority of users are here to discuss then the forum is no longer delivering the service which encouraged many subscribers in the first place. Using the logic you’ve incorporated above then, those people deserve a partial refund.

    You can’t have it both ways. You’re all for the option of offering a refund apart from when it doesn’t benefit you.
     
    #92 Tolly856, Apr 26, 2020
    Last edited: Apr 26, 2020
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  13. Fordy117

    Fordy117 Just call me Mr Flip-Flop!
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    Your last point about your flight backs up that you're wrong that the companies can just keep the money and Force Majeure with is Virus.

    Airlines are offering credit notes because they're on their knees. Most of them nearly going out of business and they're trying their luck with a credit note but if you push you will get your money back.

    However, what are Bradford going to do? Offer free season tickets to all that had them? No.. because it will be behind closed doors. It will be refund cash only.

    The league ends because of the league not the virus.
     
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    #93 Fordy117, Apr 26, 2020
    Last edited: Apr 26, 2020
  14. king karl

    king karl Administrator
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    The forum is still open , theres plenty of things being discussed that are city related thats the difference

    I doubt any one who subscribes aint checking in here at the very least , and they can post if they want to

    There is plenty of posts in City talk section , which means folk are not loosing out as far as this forum and City related discussion is concerned

    Your clutching at straws mate
     
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  15. SimonW

    SimonW Administrator
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    Not according to our analytics. Subscriber average time on site has barely budged (3% drop). It’s mainly guests where both visits and time on site has dropped by over 90% (and that’s probally being skewed lower by bots which will spend hours crawling the site). Registered members are down about 40%
     
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  16. Idlebantam

    Idlebantam Squad Player
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    Okay, point taken Nath. Refund from City or not, I hope you are able to secure employment as soon as possible.
     
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  17. Faithful Bantam

    Faithful Bantam Squad Player

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    No it doesnt, because the airline can provide an alternative to the original service. The equivalent of a fixture moving dates in a sense.

    The club wouldnt be failing to honour a contract, they'd be prevented from doing so if the FA cancels the league. Pretty straight forward case of force majeure. Whether the club offer anything is a different matter.

    But I stand by my original point. Other than those who're financially desperate, if you pursue a refund in these circumstances then I think you're driven by self interest, have a disregard for the club and you'd lose any credibility in making future demands of ambition or expectation of investment from elsewhere.

    If people expect refunds en masse, and sponsors expect the same, we'd go into admin without a financial injection from the owner. And you cant argue for your money back and expect him to pony up at the same time.
     
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  18. Rogered Tart

    Rogered Tart Regular Starter
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    Its so patronising isn't it? 'Times are tough'. Only for a select part of society. Forget your celebs sat in their beauiful apartments and west London homes, or your owners of multi nationals. Reminds me of the 'big night in' the Beeb did last week, a collection of overpaid talentless tw@ta telling us how we should all give in tough times. I saw an advert on twitter the other day saying how the charities are suffering in these hard times. Well sorry guys its first up best dressed, you'd better have a word with Lennie Henry and Captain Tom if you want to know where your millions have gone cos those guys are swimming in cash, nearly £60 million at the last count.
    Looks like they've created a situation where the NHS charities are dancing in the streets while others crash and burn.
     
  19. Bronco

    Bronco Star Player
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    We had similar situation when we booked and paid for a family 7 of us to go to Sharm, then the Russian plane got shot down and all flights to Egypt were cancelled.
    We were told by Thomas Cook at the time they would credit us with the full amount which I was far from happy about, when I said we may be happy with a cheaper holiday just getting away for a week with say Jet2, the girl said no problem pick the holiday and they would book it etc, as it turned out we got a 5 star all inclusive in Cyprus but only a week where as the Sharm holiday was for two weeks.
     
    Faithful Bantam likes this.
  20. Fordy117

    Fordy117 Just call me Mr Flip-Flop!
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    5* all inclusive would have been better than tha flea bit hotel you booked in Egypt
     
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    #100 Fordy117, Apr 26, 2020
    Last edited: Apr 26, 2020
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