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Most liked posts in thread: Ticketmaster

  1. Captain Grumpy

    Captain Grumpy Impact Sub
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    I thought it was TicketZone that ripped off card details for the League cup final.
     
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  2. Get Rid Of It

    Get Rid Of It Squad Player
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    It might seem a daft question but why change NOW at the end of the season,
    Rather than bring in the new stuff for next season 2024-25?
     
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  3. Robert Molenaar

    Robert Molenaar Emergency Backup

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    Can someone screenshot where exactly the points show in your account? Maybe my account hasn't fully migrated but I can't seem to find it anywhere?
     
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  4. Gardscoigne

    Gardscoigne Squad Player

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    Friends and family won’t transfer - you need to do that manually.
    Customer number and surname only

    As for points, who knows. A couple of us have asked where they can be found, but those saying they have had them applied haven’t answered so not sure if they’re on the wind up or not
     
  5. Hugh Jarse

    Hugh Jarse Squad Player
    Qatar 2022 Entrant P.L.22/23 Entrant P.L.23/24 Entrant P.L. 20/21 Top 20 Euro 2020

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    My mate went to the ticket office this morning and renewed his, mine, and my son's tickets no problem. No handling charge either!
     
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  6. Dennis

    Dennis Captain
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    Thanks but there isn't an email address attached to the account ... and it isn't my kids account. It's mine! I have to approve something for my mate to buy my ST on the Family & Friends thingy. I've never used an email address to access my details in the past, only my ST number. And it's worked like that for years.

    Now it appears that using Ticketmaster an email address is the starting point. Using @king karl@king karl 's link, a new email address and password can be established once the ST number has been validated. Then using the new email address & password, you can then log in onto the new Ticketmaster site. It's bloody long winded to go through all of that and there's not a hint of it being explained on the club's Q&As.

    This doesn't give me a warm glow about the new set-up. The club needs to provide some more online guidance on this aspect and probably others. If not, they'll be inundated at the ticket office over the next few weeks.

    The irony is that our group has yet to decide whether we're even going to buy STs for next season. Tonight's experience provides nothing to suggest that the day to day running of the club's back office stuff is in good hands.
     
  7. Stafford Bantam

    Stafford Bantam Captain
    Moderator P.L.22/23 Entrant P.L.23/24 Entrant Supporter P.L. 20/21 Top 30

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    Well that was an interesting experience.

    My ticket cost £180.00 and the fee was £1.50, so I was charged £180.00 [what happened to the fee?].

    Oh and the terms and conditions, which you tick to accept, read:

    [so no terms and conditions then] :joy:
     
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  8. Storck

    Storck Regular Starter

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    the process of actually renewing by your season tickets is straight forward. Log in click on the option to renew and add to basket and then pay.

    I think the issue people are having is with transferring to the new system. The new system itself once you have transferred over is straight forward. I think the issue is they didn’t issue any directions before launching the website. They launched it and then issued directions as and when people questioned how to do stuff.
     
  9. Loyalbantam

    Loyalbantam Squad Player
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    I’d say within 14 days you can probably cancel, but after that it would be down to clubs discretion.
     
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  10. NorthernMonkey

    NorthernMonkey Squad Player
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    Still a rip off then.

    I was hoping we might see a more sensible per transaction fee rather than per ticket fee.

    I usually buy for multiple people and it can work out very expensive.
     
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  11. ahar964

    ahar964 Squad Player
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    We do know - it was mentioned in another thread. The existing provider was pulling out of sports ticketing at the end of this season. Still doesn't excuse the shoddy implementation.
     
  12. Dennis

    Dennis Captain
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    It isn't a failure ..... it's a feature.
     
  13. Wakefield Bantam

    Wakefield Bantam Squad Player

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    I don't know what the deadline should be, but I do feel the club are calling our bluff. I think they will extend the deadline or get rid of it altogether. People want some clarity on where the club is heading before renewing. If the clarity comes later in the close season I can't see many people renewing at £349 a pop - although they might be more inclined if the price was still £249.
     
  14. Onside

    Onside Squad Player
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    It is not the price that is putting ppl off it is other factors. I doubt we would be in this position if the the club was run properly. A cynical ploy to to get ppl tied up their seats and commitment in my view. One that I very much doubt will pay off. However nothing surprises me about Bradford City atm.
     
  15. Loyalbantam

    Loyalbantam Squad Player
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    What I meant was that many people will want to retain their seat because they want to sit around the people they’ve become friends with or simply because they like the view and so will feel pressured into renewing early to ensure that.
     
  16. bantamlad92

    bantamlad92 Squad Player
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    Good one. :joy::joy:
     
  17. Stafford Bantam

    Stafford Bantam Captain
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    I checked and saved a copy of my points on the old system, before it was taken down.

    In my case, the points transferred onto the Ticketmaster system equalled equalled those showing, at close, on the old system.

    That said, my points on the old system were not correct (I suspect that many people's points were not correct on the old system).
     
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  18. Campbell's soup

    Campbell's soup Impact Sub
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    Soleaire-Super-Fan-Home-Personal-Portable-High-Velocity-Floor-Fan-Yellow.jpg
     
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  19. Polo-Bantam

    Polo-Bantam Impact Sub
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    Probably best to scratch everyone’s points and start again next season, it’s not as if anyone is bothered about going now!!!
     
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  20. WilsdenBantam

    WilsdenBantam Squad Player
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    Have to say once you activated your account, which was easy to do once you actually found the button which was probably the only faff, the renewal was really easy and straightforward. It probably takes 1-2 minutes.
     
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