As mentioned on the thread Karl linked I'm working on it. I've been going through the upgrade list working out which ones applied the upgrade and which didn't so I can try and identify the cause. There is a risk that if I just manually add people the right usergroup that it might make things worse so I want to try and fix it correctly
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Tony Wilkinson Squad PlayerP.L.22/23 Entrant P.L.23/24 Entrant Supporter P.L. 20/21 Top 10Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
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Have paid on the 24th June by paypal and my account has not been upgraded and full of adverts, This despite the following email,
Congratulations trevor,
You have been successfully upgraded to £10 Donation on Bantam Talk - Bradford City Forum.Bronco likes this. -
Tony Wilkinson Squad PlayerP.L.22/23 Entrant P.L.23/24 Entrant Supporter P.L. 20/21 Top 10
Ended up on the paypal page
If not sorted keep the money and i'll just put up with the bloody adverts.......Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...Bronco likes this. -
Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...Bronco likes this.
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Any news on my upgrade to premium which was paid for on the 24th?
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Name Purchased Sub Failed Reason Potential Solution Fixed @Bronco £10 Donation Wrong Sub Type Purchased Upgrade Coupon can be issued for correct upgrade or you can purchase the correct upgrade @trevor £10 Donation Wrong Sub Type Purchased Upgrade Coupon can be issued for correct upgrade or you can purchase the correct upgrade in addition to this 'donation' @Campbell's soup @Onside Prize Upgrade Coupon Broken Fixed coupons and issued a new one @Tony Wilkinson £10 Donation Wrong Sub Type Purchased Upgrade Coupon can be issued for correct upgrade or you can purchase the correct upgrade in addition to this 'donation' @Tony Wilkinson £10 Donation Double Charge I can refund one of the charges or issue an Upgrade coupon (Which if you take two upgrade vouchers will upgrade you until 2021)
Some of you PM'd me or replied over multiple threads but to make it easier I'm going to collect them all here in this table. Solutions will be listed when I locate each issue and you can then decide which solution you want to take. Let me know which solution you want to take
If you don't have an issue and solution listed I'm still looking into it, will update the table and tag you in a reply when I know the issue and a fixStop hovering to collapse... Click to collapse... Hover to expand... Click to expand... -
As not all the tags worked in the table I'm tagging those who have solutions
@Tony Wilkinson @trevor @BroncoStop hovering to collapse... Click to collapse... Hover to expand... Click to expand... -
Tony Wilkinson Squad PlayerP.L.22/23 Entrant P.L.23/24 Entrant Supporter P.L. 20/21 Top 10Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
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Just to be clear the donations are not subscriptions but there if you want to donate more than the £10 yearly subscription amount
Some folk have offered to help a little more and that is what this is for
Otherwise you just renew your subscription only to remove the advertsStop hovering to collapse... Click to collapse... Hover to expand... Click to expand... -
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Should look something like below if you do. If so just click the purchase.Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
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