Got to say, Mick is a credit to the club and he’s always replied promptly to any query I have, (even on a match day, last Saturday).
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Most liked posts in thread: Your instalment schedule has been cancelled
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Gardscoigne, CrosbyBantam, The Original EB and 1 other person like this.
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25 year season ticket but not had an email, which doesn’t surprise me given they haven’t replied to my email (twice) re Rochdale tickets that have gone missing
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OK. Mick got back to me very quickly. It seemed (somehow) I had duplicated my payment, so to stop me paying twice, he cancelled one of my Direct Debits. So there is nothing to worry about for 25 Yearers although I can’t answer what happens to those that renewed at £180 though @Offcomedun
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CrosbyBantam Fringe PlayerP.L.22/23 Entrant P.L.23/24 Entrant Euro 2020
I had a reply from Mick on Saturday about the £30 quid difference between the £180 I'd renewed my direct debit at and the revised £150 price. Long story short, Mick's processed a refund of £30 to my card they have on file and my DD will remain as if the price is £180. I'd have preferred the DD to be adjusted but the refund was easier apparently and I was happy enough with that solution. I'll post this in the other 25 year thread too.
Kopendin1964 and Bronco like this. -
It certainly deserves something better than a cancellation notice from the DD provider. Why not contact the ticket office via the number provided to get the full story?Bronco likes this. -
Bronco likes this.
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Kopendin1964 likes this.
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Dennis likes this.
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Offcomedun Important PlayerQatar 2022 Entrant P.L.22/23 Entrant P.L.23/24 Entrant Supporter Euro2020 Winner Euro 2020 P.L. 20/21 3rd Place
Sounds to me like crossed wires between the club and the finance company following the adjusted 25 yearer price.vladimir likes this. -
NorthernMonkey Squad PlayerP.L. 20/21 Entrant P.L.23/24 Entrant
I paid at the higher price and not had an email or any correspondence from the club as yet.
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Kopendin1964 likes this.
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CrosbyBantam Fringe PlayerP.L.22/23 Entrant P.L.23/24 Entrant Euro 2020Kopendin1964 likes this.
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JonButterfield Star PlayerQatar 2022 Entrant P.L.22/23 Entrant P.L.23/24 Entrant
Award winning supporter engagement at play.
Are the people at the club still at the club, @wetherbywhaler, and why do I keep reading about unanswered emails on this forum?
We're hardly the biggest subsection of fans, yet multiple accounts of failure to respond on the club's behalf?
Extremely poor - could this be raised by any chance? Perhaps someone isn't doing their job. -
Still waiting to find out if I can take my little lad next season
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