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Most liked posts in thread: Your instalment schedule has been cancelled

  1. Kopendin1964

    Kopendin1964 Impact Sub

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    Got to say, Mick is a credit to the club and he’s always replied promptly to any query I have, (even on a match day, last Saturday).
     
  2. Gardscoigne

    Gardscoigne Squad Player

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    25 year season ticket but not had an email, which doesn’t surprise me given they haven’t replied to my email (twice) re Rochdale tickets that have gone missing
     
    Bantam25 and Bronco like this.
  3. Kopendin1964

    Kopendin1964 Impact Sub

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    OK. Mick got back to me very quickly. It seemed (somehow) I had duplicated my payment, so to stop me paying twice, he cancelled one of my Direct Debits. So there is nothing to worry about for 25 Yearers although I can’t answer what happens to those that renewed at £180 though @Offcomedun@Offcomedun
     
    Onside and Stoneski like this.
  4. CrosbyBantam

    CrosbyBantam Fringe Player
    P.L.22/23 Entrant P.L.23/24 Entrant Euro 2020

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    I had a reply from Mick on Saturday about the £30 quid difference between the £180 I'd renewed my direct debit at and the revised £150 price. Long story short, Mick's processed a refund of £30 to my card they have on file and my DD will remain as if the price is £180. I'd have preferred the DD to be adjusted but the refund was easier apparently and I was happy enough with that solution. I'll post this in the other 25 year thread too.
     
    Kopendin1964 and Bronco like this.
  5. Dennis

    Dennis Captain
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    Are you a 25 yearer by any chance? It may well be connected to the recent announcement about the reduction in the price being charged. It may have to be replaced by a new DD for the lower price.

    It certainly deserves something better than a cancellation notice from the DD provider. Why not contact the ticket office via the number provided to get the full story?
     
    Bronco likes this.
  6. Kopendin1964

    Kopendin1964 Impact Sub

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    Yes - 25 yearer, but I renewed at the compromise price of £150, so mine was at the correct price.
     
    Bronco likes this.
  7. Bronco

    Bronco Star Player
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    Just checked my email and nothing as yet, if that's the response because of the reduction it's a pretty poor do, surely its not that difficult to adjust our monthly payment and email you individually with the new figure ?.
     
    Kopendin1964 likes this.
  8. Kopendin1964

    Kopendin1964 Impact Sub

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    My DD payment plan was correct. It didn’t need amending. Bloody hell. :weary_face: Do we have to buy them again? I’ve emailed Mick Lamb to try get to the bottom of this.
     
    Dennis likes this.
  9. Offcomedun

    Offcomedun Important Player
    Qatar 2022 Entrant P.L.22/23 Entrant P.L.23/24 Entrant Supporter Euro2020 Winner Euro 2020 P.L. 20/21 3rd Place

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    I haven't renewed yet. Think I'll wait for your response from Mick Lamb before I do.
    Sounds to me like crossed wires between the club and the finance company following the adjusted 25 yearer price.
     
    vladimir likes this.
  10. NorthernMonkey

    NorthernMonkey Squad Player
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    I paid at the higher price and not had an email or any correspondence from the club as yet.
     
    Bronco likes this.
  11. Kopendin1964

    Kopendin1964 Impact Sub

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    Seems like you are not on your own @Bronco@Bronco
     
    Bronco likes this.
  12. Bronco

    Bronco Star Player
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    It is what it is mate, if we get a refund or a discount against merchandise, away games ETC I can live with that, as many have said looking back it should never have come to this.
     
    Kopendin1964 likes this.
  13. Storck

    Storck Regular Starter

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    as @Bronco@Bronco is sat in the suites I don’t think he will get a refund
     
    Bronco likes this.
  14. CrosbyBantam

    CrosbyBantam Fringe Player
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    I agree completely. Thank god he survived ER's cull a few years ago.
     
    Kopendin1964 likes this.
  15. Storck

    Storck Regular Starter

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    Who knows. Think they make it up as they go along.
     
    Bronco likes this.
  16. Gateway38

    Gateway38 Emergency Backup

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    Yes, I had this email which I ignored because I have never had a DD instalment arrangement with the club. Why I received it I have no idea.
     
  17. JonButterfield

    JonButterfield Star Player
    Qatar 2022 Entrant P.L.22/23 Entrant P.L.23/24 Entrant

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    Award winning supporter engagement at play.

    Are the people at the club still at the club, @wetherbywhaler@wetherbywhaler, and why do I keep reading about unanswered emails on this forum?

    We're hardly the biggest subsection of fans, yet multiple accounts of failure to respond on the club's behalf?

    Extremely poor - could this be raised by any chance? Perhaps someone isn't doing their job.
     
  18. Storck

    Storck Regular Starter

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    Still waiting to find out if I can take my little lad next season
     
  19. Bronco

    Bronco Star Player
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    Did you mention the two empty seats directly in front of us, again on Saturday there was a guy who turns up the odd game sat in the end seat and the other seat was empty ?.
     
  20. Storck

    Storck Regular Starter

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    yep. There are loads of empty seats but they are keeping them all for hospitality. Can not even get one in block K behind the exec area
     
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