Quantcast

  1. Welcome to Bantam Talk

    Why not register for an account?

    Not only can you then get fully involved in the community but you also get fewer ads

  2. Premium Membership now Available


    Please see this thread for more details

    Dismiss Notice
Welcome to Bantam Talk Premium Membership now Available

Upgrade Renewal.

Discussion in 'Helpdesk' started by bantam65, Jun 24, 2019.

Most Liked Posts
Page 2 of 2
  1. king karl

    king karl Administrator
    Admin Moderator Supporter P.L.23/24 Entrant

    Joined:
    Apr 8, 2018
    Messages:
    3,323
    Likes Received:
    5,246
    Looks to be sorted now
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #21 king karl, Jul 24, 2019
    Campbell's soup likes this.
  2. SimonW

    SimonW Administrator
    Admin Moderator Qatar 2022 Entrant P.L. 20/21 Entrant P.L.23/24 Entrant P.L. 18/19 Entrant

    Joined:
    Apr 8, 2018
    Messages:
    5,713
    Likes Received:
    3,829
    Did you do something? After going through all the logs it seems that the reason is that his payment was waiting for validation from his card. This sometimes happens with Paypal where they have concerns about the transaction and it won't fully validate for something like 30-60 days.

    If you did something then he is most likely going to get a free year added automatically when it does validate
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #22 SimonW, Jul 24, 2019
  3. king karl

    king karl Administrator
    Admin Moderator Supporter P.L.23/24 Entrant

    Joined:
    Apr 8, 2018
    Messages:
    3,323
    Likes Received:
    5,246
    I guessed it was an issue because he paid using his card , the only person I can see has done that

    So I asked him to pay again using a paypal account and alls good
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #23 king karl, Jul 24, 2019
  4. Get Rid Of It

    Get Rid Of It Squad Player
    P.L.22/23 Entrant Supporter P.L. 20/21 Top 20

    Joined:
    Apr 25, 2018
    Messages:
    2,051
    Likes Received:
    1,873
    Hi, it has done the same thing again this year, i paid in april and it has taken another tenner out on june 30th??
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #24 Get Rid Of It, Jun 30, 2020
    Storck likes this.
  5. king karl

    king karl Administrator
    Admin Moderator Supporter P.L.23/24 Entrant

    Joined:
    Apr 8, 2018
    Messages:
    3,323
    Likes Received:
    5,246
    will have a look into it mate
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #25 king karl, Jun 30, 2020
  6. SimonW

    SimonW Administrator
    Admin Moderator Qatar 2022 Entrant P.L. 20/21 Entrant P.L.23/24 Entrant P.L. 18/19 Entrant

    Joined:
    Apr 8, 2018
    Messages:
    5,713
    Likes Received:
    3,829
    Can you have a look in your PayPal account and see if you have two reccuring payments setup in there. It's not being triggered at our end
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #26 SimonW, Jun 30, 2020
(You must log in or sign up to post here.)
Page 2 of 2

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice