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Upgrade Renewal.

Discussion in 'Helpdesk' started by bantam65, Jun 24, 2019.

  1. bantam65

    bantam65 Well-Known Member
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    Just been informed my upgrade runs out soon. How do I renew it please?
    Ta.
     
  2. SimonW

    SimonW Administrator
    Admin Moderator Supporter P.L. 18/19 Entrant

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    Click your name on the bar at the top and choose Account upgrades. This will show you when your sub expires so make a note of it. When it does expire go back to that page and you will be able to renew it
     
  3. king karl

    king karl Administrator
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    ill stick this for others
     
  4. Bronco

    Bronco Well-Known Member
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    Morning Simon
    I've had a reminder about my account upgrade, I paid with PayPal yesterday and BT must have received it as this is the email I got in response.
    [​IMG]

    Could you please sort it as I'm getting ads on my screen.
    Regards.
    Dave
     
  5. king karl

    king karl Administrator
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  6. SimonW_test

    SimonW_test Moderator
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  7. Get Rid Of It

    Get Rid Of It Well-Known Member
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    Hi, a new problem-hooray!

    I re-newed on april 9th via paypal and it has taken another £10 out for June 30th.

    Not sure why.Will PM you with transaction numbers if you need them.
     
  8. SimonW

    SimonW Administrator
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    It looks like it was triggered by you according to the logs. Not sure how you managed to do that mind you.

    It did extend your sub date by a further year so you haven’t lost out, you just save yourself from paying next year. Unless off you really need the £10 back
     
    Get Rid Of It likes this.
  9. Campbell's soup

    Campbell's soup Well-Known Member

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    Hi @SimonW - any news regarding my issue? Still showing ads.
     
  10. SimonW

    SimonW Administrator
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    Still looking into yours. It's different to others
     
  11. Campbell's soup

    Campbell's soup Well-Known Member

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    Any news?
     
    king karl likes this.
  12. king karl

    king karl Administrator
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    simons still looking into it , can you message me the paypal email address you used to pay pls
     

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