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Away Ticket Fiasco vs Carlisle

Discussion in 'City Talk' started by Storck, May 8, 2023.

  1. Stafford Bantam

    Stafford Bantam Captain
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    As I've mentioned previously, in consultation with Mick Lamb I found out that some points are not showing in the purchase history, even though they've been included in your total.
     
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  2. Storck

    Storck Regular Starter

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    Weirdly some of my missing points are showing on my dads.
     
  3. Bigrod

    Bigrod Captain
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    Well your information seems to be incorrect!

    Regarding your comments on loyalty points, please note that our loyalty points system is designed to reward attendance at matches, and as such, points are only awarded if a season ticket is scanned in or if a paper ticket is used to enter the stadium. iFollow passes do not currently qualify for loyalty points.
    If you have any further questions or concerns, please do not hesitate to contact me
    ’.
    With warm regards,


    Marco Townson
    Head of Ticketing, Data & CRM
     
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  4. Edin Nowhere

    Edin Nowhere Impact Sub
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    This Marco thought the shitshow of home ticket sales was a success.
    My daughter was ill and didn't attend a game this season but got the points which completely contradicts what he said.
     
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  5. QCFC BANTAM

    QCFC BANTAM Regular Starter
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    1630 points for me and my lads have over 1400 so should be OK.....3 provisional places on the Dolly bus as well....
     
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  6. Bronco

    Bronco Star Player
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    The ticket situation is poor at best I've been waved through when the scanners aren't working so it shouldn't be my responsibility to either go down to the ticket office or ring them to plead my case, I have well over what points are required to get a ticket for Carlisle but if I fell 20/40 short not knowing if my season ticket had been scanned correctly it would be very annoying to say the least.
     
    #386 Bronco, May 14, 2023
    Last edited: May 14, 2023
  7. Bronco

    Bronco Star Player
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    Hope to be adding two more early Monday morning.
     
    #387 Bronco, May 14, 2023
    Last edited: May 14, 2023
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  8. Fordy117

    Fordy117 Just call me Mr Flip-Flop!
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    We’re not big enough or have the right infrastructure to run something like this.

    Many times the scanners for home matches don’t work.

    People really use other people’s season tickets or customer numbers to get added points.

    Plus if it’s about loyalty some people like @Park bantam@Park bantam for example travel more than say @Bronco@Bronco to a home match. Not saying @Bronco@Bronco isn’t loyal but clearly @Park bantam@Park bantam has to take up more time to get to and from games.

    The system needs scrapping doesn’t it @wetherbywhaler@wetherbywhaler (sorry we won’t see you in this subject)?
     
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  9. Ulysses S Grant

    Ulysses S Grant Squad Player
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    I don't get why points are given for attending anyway. The commitment was buying the ticket. Points are given for buying away tickets but no-one has s scooby do about if you attended that match.
     
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  10. NorthernMonkey

    NorthernMonkey Squad Player
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    Ladies and gentlemen, close the thread, we have a winner.

    If only whoever it concerns at Bradford City had this much common sense.
     
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  11. Storck

    Storck Regular Starter

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    exactly should have just made a season ticket worth 600 points, so it was worth a bit more than going to each match
     
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  12. bantamlad92

    bantamlad92 Squad Player
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    In the event that there are tickets available to Season Ticket holders after the loyalty point allocation has gone, does anyone have any idea how the process will be for the sale of the remainder of those tickets?

    Will it be an old fashioned first come first serve at the ticket office on Tuesday 9am? Or will it be a phone/online job?
     
  13. Silverbantam

    Silverbantam Squad Player
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    It will be the same as what it is tomorrow.
     
  14. bantamlad92

    bantamlad92 Squad Player
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    It can't be because tomorrow only a select amount of fans (i.e those with 1380 loyalty points or more) have first dibs on tickets, and there's enough tickets for every one of those fans.

    After that, there's potentially a few hundred (at best) tickets available for thousands of fans who qualify (i.e season ticket holders).
     
  15. QCFC BANTAM

    QCFC BANTAM Regular Starter
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    Great Dave, look forward to seeing you again!!
     
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  16. Edin Nowhere

    Edin Nowhere Impact Sub
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    They will sell out online in minutes. You will need to be online and quick to stick tickets in your basket, once in there you have time to check them out. That's how I bagged Harrogate tickets in the free for all.
     
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  17. Kop View

    Kop View Impact Sub

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    Interestingly, the page for away ticket info doesn’t exist this morning. It’s “404 this page cannot be found.”

    I assume it’s all online. I’m on the 9 o’clock scramble tomorrow. Just missed out on loyalty points.
     
  18. Edin Nowhere

    Edin Nowhere Impact Sub
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    It's there. Double check your Web address.
     
  19. Storck

    Storck Regular Starter

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    the link from the announcement saying they were going on sale no longer works

    https://bit.ly/CarlisleSecondLegTicketDetails

    plus they aren’t on the ticket web site yet
     
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  20. vin weasel

    vin weasel Squad Player
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    Yes I get the same, both on pc and phone.
     

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