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1903 Club

Discussion in 'City Talk' started by XCIV_Bantam, May 21, 2021.

  1. TallinnBantam

    TallinnBantam Regular Starter
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    I only got an email, because I contacted them saying I can't log in! Now I've bought the thing, but have had no confirmation. Not sure if the money has even been taken from my account even!
     
  2. Stafford Bantam

    Stafford Bantam Captain
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    If you log onto your account and select 'Purchase History' all your purchases and payment details will be there.
     
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    Bantam Begins likes this.
  3. Bantam Begins

    Bantam Begins Squad Player

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    Well the monies have come out of my account so hopefully it hasn’t gone to the Nigerian version of Bradford City
     
  4. Tyneside

    Tyneside Fringe Player

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    Yes I’ve heard of them. Some guy called Redin Eahic owns them whoever he is
     
    Bantam Begins likes this.
  5. Ulysses S Grant

    Ulysses S Grant Squad Player
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    Nredi chiiea
     
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  6. Park bantam

    Park bantam Regular Starter
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    Tried to purchase a membership today it didn’t seem to complete and no confirmation and nothing in my purchase history I have just spent half an hour as number 1 in the queue on the telephone with no answer. Not good
     
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  7. trevor

    trevor Squad Player
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    They know its you :joy::joy::joy:
     
  8. Bronco

    Bronco Star Player
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    Have you checked your junk mail.
     
  9. Park bantam

    Park bantam Regular Starter
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    Yes not there. Can’t understand why when they are trying to sell season tickets they don’t answer the blxxdy phone
     
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  10. Storck

    Storck Regular Starter

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    Maybe they are busy selling tickets
     
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  11. Park bantam

    Park bantam Regular Starter
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    How many do they have answering when you are number one in the queue for twenty minutes which was the case. Sorted now
     
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  12. Ulysses S Grant

    Ulysses S Grant Squad Player
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    Probably one and it was a 20 minute call being dealt with. Be patient, try being a mortgage broker. 45 minutes is normal holding on for santander, hsbc etc

    I stick it on speaker and jump on here
     
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  13. Park bantam

    Park bantam Regular Starter
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    Maybe if the website worked properly I wouldn’t have had to telephone I got to the basket thought I had payed for it and then it went suddenly went blank with nothing in my purchase history. As you will be well aware I don’t criticise often because I am sure people are trying their best but the service today was poor and if it’s typical it’s not really good enough
     
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  14. Ulysses S Grant

    Ulysses S Grant Squad Player
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    To be fair it took me three goes on the Internet and at one point had five season tickets in my basket, and I'm only a grey surfer not a silver one
     
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  15. XCIV_Bantam

    XCIV_Bantam Squad Player
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    something similar happened to me, unable to get onto the online system. ended up ringing up to get my season tickets and the lady on the phone stated the price (with free suite upgrades) after paying it comes up on my bank it was full price! took two weeks and multiple phone calls to sort. after originally being I would just have to use the credit (that I couldn't access in the first place!!) I asked to get the full cost refunded so then could apply the discount. after being on hold for ten minutes i was told I could be refunded the difference!! oh what a day! glad its all sorted now either way.
     
  16. XCIV_Bantam

    XCIV_Bantam Squad Player
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    as someone in their mid 20s who grew up with the internet, I can tell you this system is pants. I change my password and it still won't log me in!
     
  17. Ulysses S Grant

    Ulysses S Grant Squad Player
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    So imagine if we were still using "dial up"
     
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  18. Ulysses S Grant

    Ulysses S Grant Squad Player
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    So imagine if we were still using "dial up" where it cut off if someone used the phone or rang you !
     
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  19. Bronco

    Bronco Star Player
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    Thats the reason most times I go down to the ticket office and speak to someone, I know with being retired it's easy to me but it saves all the stress of a situation like yours and @Park bantam@Park bantam.
     
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  20. Ulysses S Grant

    Ulysses S Grant Squad Player
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    Very wise. If they didnt want people to go in person they wouldnt have the office open would they ! And we'd all be ringing some spotty youth in Bangalore
     
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