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Possible Email Issue - Feedback needed

Discussion in 'Helpdesk' started by SimonW, Jun 23, 2018.

  1. SimonW

    Staff Member Admin Moderator P.L.24/25 Entrant Qatar 2022 Entrant

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    We have a few server error logs relating to emails which suggest people aren't receiving any emails from the server.

    If you could let me know if you have been receiving emails from the forum since about 2PM that would be great so I can help identify the scope and cause of the issue
     
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  2. Storck

    Storck Regular Starter

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    What emails should we be receiving?
     
  3. SimonW

    Staff Member Admin Moderator P.L.24/25 Entrant Qatar 2022 Entrant

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    Mainly would be if you are watching threads and have the email alert option turned on. But also if you have done anything like changed your email on your account or used forgotten my password option
     
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  4. Storck

    Storck Regular Starter

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    Rules me out then. Turned the emails off
     
    Bronco likes this.
  5. Interested Bystander

    P.L. 23/24 Winner Euro24 PL Entrant P.L.24/25 Entrant Qatar 2022 Entrant Supporter Euro 2020
    Knows Football

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    Had nearly 40 yesterday, but none today
     
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  6. Storck

    Storck Regular Starter

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    Did you read the 40
     
  7. Dennis

    Staff Member Moderator Supporter

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    Every one!

    They all started...

    "I like you. Do you like me? I am 22 years old and live near you in the Philippines. My name is .... "
     
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  8. SimonW

    Staff Member Admin Moderator P.L.24/25 Entrant Qatar 2022 Entrant

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    I think its fixed (Well I've got some emails now and I'm not getting the error messages in the admin area).
     
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  9. NorthernMonkey

    Supporter

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    How do you get emails like this?

    Asking for a friend.
     
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  10. Offside

    Offside Impact Sub

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    so funnyso funnyso funnyso funny:p
     
  11. SimonW

    Staff Member Admin Moderator P.L.24/25 Entrant Qatar 2022 Entrant

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    Test please ignore
     
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  12. NorthernMonkey

    Supporter

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    Change your user name to parkbantam.

    It usually saves having to type "ignore".
     
    Offside and Onside like this.
  13. Tennesseebantam

    P.L.24/25 Entrant Supporter Euro 2020

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    despite setting preferences to stop notification emails, I am still getting them. Any ideas? or is t just me doesn't know how to set preferences up properly?
     
  14. Storck

    Storck Regular Starter

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    Are you just getting them for the threads you posted to before you changed your settings?

    Pick a thread that you have never posted to before and post to it. If you don't get emails from it then you have changed the settings correct.

    BUT there is a second step to stop emails regarding threads that you are already getting them for.

    For each thread you have to unclick the watched thread marker at the top of each thread that you are getting emails for. Easiest way to do it is when you get an email go to that thread and change it
     
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  15. SimonW

    Staff Member Admin Moderator P.L.24/25 Entrant Qatar 2022 Entrant

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    Or click Watched threads on the nav bar. This will show the newest 20 watched threads and you can go through them and unwatch the threads (and if you still want to watch then rewatch them but don’t select the email option)
     
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    Storck likes this.
  16. Tennesseebantam

    P.L.24/25 Entrant Supporter Euro 2020

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    thanks fellas, will try it now.
     

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