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Discussion in 'Helpdesk' started by Wakefield Bantam, Jun 19, 2021.

  1. Wakefield Bantam

    Wakefield Bantam Squad Player

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    Can you get rid of the banner that says "Oh no, you may not be receiving emails from us", or at least give us the option to close it? Gets in the way and I have no intention of setting up a Yahoo or Google email address.
     
    #1 Wakefield Bantam, Jun 19, 2021
    Offcomedun, SelbyFan, Storck and 1 other person like this.
  2. SimonW

    SimonW
    Staff Member Admin Moderator P.L.24/25 Entrant Qatar 2022 Entrant

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    @BL_@BL_ @Storck@Storck and @Frank Castle@Frank Castle

    Could you all logout and then click forgotten password and request a new password and let me know if you get the email (if the email arrives just ignore it though unless you really want to change your password)

    We have switched email provider and they promise better deliverability to Microsoft accounts (and other email providers) so hopefully, emails from the site should now make their way through every time
     
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    #2 SimonW, Aug 9, 2021
  3. SimonW

    SimonW
    Staff Member Admin Moderator P.L.24/25 Entrant Qatar 2022 Entrant

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    @BL_@BL_ @Storck@Storck and @Frank Castle@Frank Castle

    I don't know if you had already tried but if you had please try again as @king karl@king karl had managed to break the email sending by adding his email on the end of the email address it sends from so for the last 4 months it's actually not been sending ANY email at all.
     
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    #3 SimonW, Aug 9, 2021
  4. king karl

    king karl
    Staff Member Admin Moderator Supporter

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    My bad :p
     
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    #4 king karl, Aug 9, 2021
  5. Offcomedun

    Offcomedun
    P.L. 23/24 Top 10 P.L.24/25 Entrant Qatar 2022 Entrant Supporter Euro2020 Winner Euro 2020 P.L. 20/21 3rd Place

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    What sort of emails am I supposedly not getting?
     
    #5 Offcomedun, Aug 9, 2021
  6. SimonW

    SimonW
    Staff Member Admin Moderator P.L.24/25 Entrant Qatar 2022 Entrant

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    Depends on how you have your notifications set. It could include things like emails about being mentioned, emails about receiving a PM, emails about a thread you have subscribed to having a reply or emails about a paid sub ending. The bigger thing is forgotten password emails or for new users their verification emails to they can activate their account
     
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    #6 SimonW, Aug 9, 2021
  7. Storck

    Storck Regular Starter

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    Just seen this so will try now
     
    #7 Storck, Aug 9, 2021
  8. Storck

    Storck Regular Starter

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    02A4308C-87A9-4379-B453-926F96F93172.png
     
    #8 Storck, Aug 9, 2021
  9. Offcomedun

    Offcomedun
    P.L. 23/24 Top 10 P.L.24/25 Entrant Qatar 2022 Entrant Supporter Euro2020 Winner Euro 2020 P.L. 20/21 3rd Place

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    I'm receiving email notifications on Outlook about PM conversations and I got a digest email in June as well as the notification of the Euros Prediction League.
    Sounds like mine is working ok.
     
    #9 Offcomedun, Aug 10, 2021
  10. Storck

    Storck Regular Starter

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    I never receive emails but think that is cos I’ve turned everything off.

    I can put them back on for a bit if you want @SimonW@SimonW for testing purposes?
     
    #10 Storck, Aug 10, 2021
  11. SelbyFan

    SelbyFan Impact Sub

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    never receive emails but think that is cos I’ve turned everything off.

    I can put them back on for a bit if you want [​IMG]@SimonW for testing purposes?

    Unlike me who has emails switched off but I still get a dozen a day to my hotmail account.

    I don't want other email accounts.

    How do I turn emails off properly?
     
    #11 SelbyFan, Aug 10, 2021
  12. Storck

    Storck Regular Starter

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    I have just made sure all the little boxes that say and emails are unticked in my preferences and the update is set to yearly
    2E168E9F-A8D9-4A87-8197-B0892D79CC85.png CF7A1D53-CCEB-4CEE-90EF-19A09324E078.png
     
    #12 Storck, Aug 10, 2021
  13. SelbyFan

    SelbyFan Impact Sub

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    I've just cleared 5 emails since my last post!
     
    #13 SelbyFan, Aug 10, 2021
    Storck likes this.
  14. SelbyFan

    SelbyFan Impact Sub

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    Thanks @Storck@Storck I've changed my settings, hopefully that does the job!
     
    #14 SelbyFan, Aug 10, 2021
    Storck likes this.
  15. Storck

    Storck Regular Starter

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    we shall see
     
    #15 Storck, Aug 10, 2021
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