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Utility Firms going ………Chaos in the market place

Discussion in 'General Chat' started by Bigrod, Sep 29, 2021.

  1. Storck

    Storck Regular Starter

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    the cap is basically set on the price per unit. If you more energy than average you will end up paying more than the headline figure quoted
     
  2. Keefly Bantam

    Keefly Bantam Important Player
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    Ours has gone from £110 to £148 per month with Bulb.
     
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  3. Polo-Bantam

    Polo-Bantam Fringe Player
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    I’m also with Bulb, we currently pay £125 per month, we’re over £300 in credit yet they have increased our monthly payment to £183. Thinking about cancelling my Direct debit cheeky burgers
     
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  4. Storck

    Storck Regular Starter

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    just go on and amend the amount back
     
  5. Storck

    Storck Regular Starter

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    Bulb upped my payment so I checked around and they were still cheaper than everyone else
     
  6. Polo-Bantam

    Polo-Bantam Fringe Player
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    I tried that and the minimum I could reduce it too was £165
     
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  7. Bigrod

    Bigrod Captain
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    I think you need to e.mail/phone them and seek to reduce it. If you cancel it they could see this as you terminating the contract.
     
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  8. Polo-Bantam

    Polo-Bantam Fringe Player
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    Yes your right I know, but I think it’s cheeky upping payments without seeking permission first
     
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  9. Polo-Bantam

    Polo-Bantam Fringe Player
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    Also don’t like the idea of them having more of my money and then going bust
     
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  10. bantam65

    bantam65 Important Player
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    I looked on my account....the section to voluntarily amend monthly payment is no longer available on mine.
     
  11. vladimir

    vladimir Impact Sub

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    Fully agree the market appears to be busted flush im afraid but its always the customer that loses out one way or another
     
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  12. Storck

    Storck Regular Starter

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    it is busted because the customer has been paying bottom rate as companies don’t want to rise prices as people will leave to the other cheapest who have held off putting prices up.
    If anything this is a good reset to get the true cost back to reality
     
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  13. Bigrod

    Bigrod Captain
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    On second thoughts don’t phone, send E-mails and keep a thread/record. If it comes to a formal complaint on your part, then you can submit it as evidence to OFGEM.
     
  14. bantam65

    bantam65 Important Player
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    Have just had an online chat with them and they've lowered the payments to a middle ground figure ...still not happy with the increase though.
     
  15. Polo-Bantam

    Polo-Bantam Fringe Player
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    I think that Bulb are trying to get in as much money as possible to cover their financial problem.
     
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