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Photo Upload.

Discussion in 'Helpdesk' started by bantam65, Feb 12, 2026.

  1. bantam65

    bantam65
    ⚽ P.L.25/26 Entrant Supporter

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    A few times recently when trying to upload a photo I get a notification that the file is too big for the server to process. Each time it has only been a standard photo.
    Bizarrely though it has allowed this screenshot to upload. Go figure. Screenshot_2026-02-12-13-17-31-59_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
     
    #1 bantam65, Feb 12, 2026
    elleb likes this.
  2. Jayteebee

    Jayteebee
    P.L. 23/24 4th Place ⚽ P.L.25/26 Entrant Supporter

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    I've never worked out how to upload a photo, is there an instruction page anywhere?
     
    #2 Jayteebee, Feb 12, 2026
  3. bantam65

    bantam65
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    At the bottom of the comment box, it says "Upload a File".
    Click that and follow the instructions.
    Best I can offer you I'm afraid.
     
    #3 bantam65, Feb 12, 2026
    elleb likes this.
  4. SimonW

    SimonW
    Staff Member Admin Moderator ⚽ P.L.25/26 Entrant

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    The max file size that the server can upload is 2MB. If its bigger than that use either an image editor or one of the many services on the internet to reduce the file size below this
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 SimonW, Feb 12, 2026
  5. bantam65

    bantam65
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    It's a standard photo, just like all the standard photos that I have uploaded in the past.
     
    #5 bantam65, Feb 12, 2026
    elleb likes this.
  6. SimonW

    SimonW
    Staff Member Admin Moderator ⚽ P.L.25/26 Entrant

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    There isn't such a thing as a standard photo though. Every photo is different including things like resolution of the image, the megapixels, the settings of the camera that took the photo and even the contents of the photo can all impact how big the image is. If its your own photo and its only recently started it then have you recently changed your camera/phone and or have the settings changed (or even a photo app update or the OS update can change things)
     
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    #6 SimonW, Feb 12, 2026
  7. bantam65

    bantam65
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    As far as I'm aware, there's been no updates.
     
    #7 bantam65, Feb 12, 2026
  8. SimonW

    SimonW
    Staff Member Admin Moderator ⚽ P.L.25/26 Entrant

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    Just resize it. https://tinypng.com/ will make it smaller quickly and with no real loss in quality
     
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    #8 SimonW, Feb 12, 2026
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