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Loyalty Points & Priority for Away Matches

Discussion in 'City Talk' started by Birky Bantam, Jun 23, 2022.

  1. Bronco

    Bronco Star Player
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    So have the fans who bought a membership when 100 points were added now getting the 100 points deducted.
     
  2. bantamdave41

    bantamdave41 Regular Starter
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    Absolutely the right way, though I should be noted the 13 weeks advance tickets seem to be a thing of the past. More 10 weeks IMO, though price seems consistent.

    Little bit of planning saves some serious bucks on our rail network.
     
  3. Foghornleghorn

    Foghornleghorn Squad Player
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    All sorted Stafford points reinstated.
    Now let's go out and grab another 3pts today.
     
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  4. Stafford Bantam

    Stafford Bantam Captain
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    Looks like it was a temporary issue, the points should now have been reinstated.
     
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  5. Foghornleghorn

    Foghornleghorn Squad Player
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    No Dave there's been a few issues this morning but they should have been applied.
     
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  6. Bronco

    Bronco Star Player
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    So as I post yesterday instead of the 20 they added I should get 80 more to make it the100 they said originally.
     
  7. Bronco

    Bronco Star Player
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    Just checked my loyalty points and they have been added, 1100 Loyalty Points thats better.
     
  8. Storck

    Storck Regular Starter

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    your extra points the other day were probably the extra backdated points for the away games changing from 10 to 20
     
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  9. Bronco

    Bronco Star Player
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    Just need to sort the grandsons out now, I have a message on my Membership saying " Waiting for Ethan to redeem your gift voucher" but don't know how to redeem it as I bought it for him as a gift, I've emailed these guys membership.help@bradfordcityafc.com hoping they tell me how he redeems his gift.
     
  10. Birky Bantam

    Birky Bantam Impact Sub
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    The Leyton Orient time is also the same day as the World round of 16 game for the runner up of group B which could be England and it's due to kick off at 3pm. If this happens I'd image all games will be moved from 3rd December at 3pm as clubs won't want to clash with England, surprised the EFL or clubs haven't made an announcement about this already as it's less than 10 weeks away.
     
  11. Ulysses S Grant

    Ulysses S Grant Squad Player
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    On current form England won't reach the round of 16
     
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  12. Edin Nowhere

    Edin Nowhere Impact Sub
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    Having seen the last few England Games, they will be on the plane home then.
     
  13. Offcomedun

    Offcomedun Important Player
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    I was in the ticket office this morning to collect my Harrogate ticket. I asked again whether season ticket holders get loyalty points for home games they don't attend. I was told emphatically that they don't. It was explained that what happens is that a) there is a time lag before points are added, b) points are initially added to every ST holders tally, then c) they are subsequently removed from all those whose QR code has not been scanned at the turnstile.
     
  14. Edin Nowhere

    Edin Nowhere Impact Sub
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    I think they are just telling you what they want you to hear. There is absolutely no way Bradford City manually remove codes that were unscanned at the turnstiles to remove the odd 20 points here or there for people who don't turn up. I mean what's the point the ticket has been paid for. My mate has missed numerous games due to work commitments and has not been to another game above his season ticket and his total points is the baseline for 2 x season tickets and every game attended.

    I mean the club is literally selling 100 loyalty points and if they think people will buy tickets for Leicester under 21s and not turn up just to get loyalty points, why would they stop it?
     
  15. Offcomedun

    Offcomedun Important Player
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    It does seem to be total confusion.

    The issue with the tinpot trophy is different, because those games aren't covered by your ST, so an additional purchase would get you points, regardless of the turnstile scanner.

    The only reason I can think for deducting points for home league games unattended is that they want to encourage ST holders to attend all games and spend at the ground. But most ST holders attend every game they can anyway, so it's surely unnecessary.

    I can't honestly say I've noticed having points deducted for league games I've missed, but that's what they are saying is happening. It all seems a bit bonkers to be honest.
     
  16. Stafford Bantam

    Stafford Bantam Captain
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    I'm sure there's a few people on here that think their QR code hasn't been scanned (or scanned properly), like mine on Saturday. I can't see the approach that was outlined, to you, working.
     
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  17. Offcomedun

    Offcomedun Important Player
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    I just wish they'd give us a straight answer instead of the current confusion. People have paid for a season ticket. They are entitled to know what that gets them, loyalty points included.
     
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  18. Bronco

    Bronco Star Player
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    The guy who scanned ours on Saturday was so busy talking and didn't acknowledge if his scanner had worked or not.
    Is what @Offcomedun@Offcomedun legal if you've payed for a product and in this case you don't attend/use it you are penalised, thats hardly encouraging, if in the future I can't attend I will give my ticket to one of the grandsons mates to attend and get my card scanned.
     
  19. Bronco

    Bronco Star Player
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    Go to the top man Ryan he says he will answer calls or emails surely he could give a straight answer to fans concerns.
     
  20. Fools Gold

    Fools Gold Squad Player
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    I asked the club via email and DM on twitter regards how long points last and I’ve had zero response .
     

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