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Ticketmaster

Discussion in 'City Talk' started by Birky Bantam, Mar 6, 2024.

  1. Birky Bantam

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    I would imagine it will be for like cup games or play offs if they allow you keep your own seat so probably won't be used for a while.
     
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  2. bantamdave41

    ⚽ P.L.25/26 Entrant Supporter

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    A solution here would be really appreciated here City.

    Screenshot_2024-03-28-10-04-33-43_a23b203fd3aafc6dcb84e438dda678b6.jpg
     
  3. Edin Nowhere

    Edin Nowhere Impact Sub

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    The Grimsby Town game, one of our more local games on bank holiday weekend and we can't shift 1,200 tickets on general sale.

    Slow Clap, Well done Ryan.
     
  4. Storck

    Storck Regular Starter

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    Just noticed that you can see the number of points your friends and family have as well,
     
  5. Foghornleghorn

    ⚽ P.L.25/26 Entrant

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    You can but there showing what you had before the switch all three in my family have points to be added don't know when it's on a back burner I'm still trying to digest today's open letter from Rupp
     
  6. borderlescott

    ⚽ P.L.25/26 Entrant

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    Dont like the look of this ticketmaster site. When you click on the link and log in there doesnt seem to be any button to renew existing seats. Just takes you to the seat plan, and pretty much everything is greyed out as unavailable, including your existing seats!
     
  7. Tony Wilkinson

    ⚽ P.L.25/26 Entrant Supporter

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    Click to the right of 'season tickets' to sign in ... then click 'season tickets' again...
     
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  8. borderlescott

    ⚽ P.L.25/26 Entrant

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    Cheers Tony, ill have a go on my laptop at home as not having any joy with mobile site
     
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  9. WilsdenBantam

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    Have to say once you activated your account, which was easy to do once you actually found the button which was probably the only faff, the renewal was really easy and straightforward. It probably takes 1-2 minutes.
     
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  10. shoatsy

    ⚽ P.L.25/26 Entrant

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    Yes! It's dead easy to use and much better then the old system once all friends and family have been added correctly.
    Good move by whoever sorted this out, as with any change there was a few teething problems but all looks good when you get the hangover of it

    Anyway, setting off to cleethorpes now
     
  11. borderlescott

    ⚽ P.L.25/26 Entrant

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    Was this on a laptop or mobile browser, Wilsden? Couldn’t see a renew button on mobile!
     
  12. WilsdenBantam

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    Computer/laptop. I couldn’t find the activate my account at first, my feedback would be to make it more obvious so set up a new account then found it as is the way, once you are signed in then it gave me the option similar to what Tony put earlier.
     
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  13. borderlescott

    ⚽ P.L.25/26 Entrant

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    Thanks. Sounds like laptop is the way. I activated my acct fine, added friends and family easily, but then got stuck using mobile browser. After hitting ‘season tickets’ this is all mobile shows….

    (my current seat is then greyed out on the seating plan)

    gonna try laptop when home later!
     

    Attached Files:

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  14. Birky Bantam

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    Are you logged into your account in that screenshot as I've just tried and the season tickets came up in mine. Also in the little person icon at the top right mine has a little red dot to the left of it which brings up the account menu which doesn't seem to be showing on yours .On that page there should be a notification which should say "You have season ticket renewals for season 24/25 renew now" the it takes you to a page headed season ticket list then click renew season tickets and they should show.
     
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  15. borderlescott

    ⚽ P.L.25/26 Entrant

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    Thanks for your reply Birky. It looks like I am logged in - It shows my supporter number and loyalty points when I hit the little person icon.

    says I have no notifications so Im wondering if I’ve another account with a different email address that I should have activated!
     
  16. Birky Bantam

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    Strange why no notification is showing, if it's linked all of your supporter number details etc then I would imagine that you are using the right email or it should've said that the details don't match when you entered your email. There should be notification like this
    upload_2024-4-1_14-28-29.png
     
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  17. borderlescott

    ⚽ P.L.25/26 Entrant

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    Cheers. Thats interesting to know how it should look. My notifications is just blank on that screen. Might be a trip to ticket office to sort in that case!
     
  18. Tony Wilkinson

    ⚽ P.L.25/26 Entrant Supporter

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    But I just wonder how many more folk have/will have same problems and after everything else just give in ...?
     
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  19. borderlescott

    ⚽ P.L.25/26 Entrant

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    Yep. Isnt the deadline to keep seat Friday, too? Too short a deadline when the website isn’t working properly for some. Even on my laptop I’ve no notification message to renew!
     
  20. Polo-Bantam

    ⚽ P.L.25/26 Entrant Supporter

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    I want to move seats
    What’s available at Elland road?
     
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