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Discussion in 'Helpdesk' started by BradfordCityBrad, May 26, 2026 at 9:10 PM.

  1. BradfordCityBrad

    Supporter

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    Every time I am accessing the site I’m getting a pop up about watching an advert for access to the site for 24 hours or signing up to a newsletter. I’m watching the advert but every time I am navigating the site or closing the tab and coming back on within the 24 hours it’s asking me to do the same again.

    Is there anything that can be done about this?

    I’m happy watching the advert, it’s just getting a little frustrating having to repeat after almost every change of page.
     
  2. king karl

    Staff Member Admin Moderator Supporter

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    Hi mate , we need @SimonW@SimonW to have a look
     
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    BradfordCityBrad likes this.
  3. SimonW

    Staff Member Admin Moderator ⚽ P.L.25/26 Entrant

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    Can you try clearing your cache and cookies for both this site and ideally any related to google?
     
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  4. BradfordCityBrad

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    Hi Simon, I’ve given this a try, so far so good, I’ll let you know if the issue returns. Thank you!
     
    SimonW likes this.
  5. SimonW

    Staff Member Admin Moderator ⚽ P.L.25/26 Entrant

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    Hopefully it's resolved. It did sound like something was up with the cookie. It sets a value in the cookie that's says 'they have viewed the ad' with an expire time. So what you experienced seemed like either it wasn't setting or there was a time mismatch (sometimes if your devices clock is out a little with both the sites server time and the server hosting the external code, in this case Google's ads it causes it to immediately expire)
     
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